Shipping Policy

Below is the average delivery time for all of our packages:

• Once an order is placed, it takes 1 - 3 business days to process the order. On weekdays, it takes one business day, but if you order on Friday evening or during the weekend, it may take slightly longer.

• Once your order is processed, it will be shipped, and the delivery typically takes 8 - 12 business days.

We strive to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or comments, feel free to contact our customer service. Below, we explain how your order is processed and delivered.

Placing an Order
The ordering process at Maple Muse Fashion is as simple as possible. First, go to the product page and add the desired product to your shopping cart. To do this, click on the black "Add to Cart" button.

It is important to check that you have selected the correct variants. Once everything looks good, click the box "Proceed to Checkout." On the information page, you will need to enter the correct address details. Make sure all information is correct. Once the details are entered correctly, you can click the "Proceed to Shipping" button.

On the "Shipping" page, you have the opportunity to review the address details you entered. It is also pointed out that all shipments are completely free of charge. As a token of our appreciation for our customers, we always cover the shipping and delivery costs. You can now proceed by clicking the "Proceed to Payment" box.

In the payment options, you can choose from various payment methods. At hellostella.com, all payment options are SSL encrypted, which means you can always rely on a secure payment environment.

• Klarna (postponed payment)
• Credit card (AMEX, Mastercard, Maestro, Visa) - PayPal account
• EPS
• Direct

Once you have selected the correct payment method, click the "Complete Order" box, and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you experience any issues with your order, you can always contact us.

Shipping Costs
We cover the shipping costs for every order. All our products are delivered to your home completely free of charge. There is also no minimum order quantity required.

Shipping Your Order
Have you found the perfect look or accessory on our website? Then, you want to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped as quickly as possible.

To ensure we can offer fair prices for our products, we have chosen to collect packages in bulk and ship them all at once once we reach our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many other online stores, we are very busy, and delays may occur due to the Corona crisis. Please keep this in mind when placing your order. We are doing our best to ship your order as quickly as possible.

To ensure your order is shipped today, please contact us via email. Our service team will be happy to advise you on the best solution.